Supplier scorecards are considered a basic tool in the supply management toolkit. When developed as a part of an integrated supplier performance management process, they can be highly effective. Yet, scorecards present a challenge to many organizations and don’t always deliver on their potential. Often, supplier scorecards may be something managers like to check off on a checklist (yep, we’ve got supplier scorecards) than a useful, dynamic tool.
The use of scorecards has exploded in the past 10 years. They have gone from being an aspiration to a reality. However, for many firms, the reality of supplier scorecards hasn’t matched the promise. This whitepaper describes how to build a better, more effective supplier scorecard and scorecard process.
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